Rachel is a senior who suffers from Charles Bonnet Syndrome, a disease in which a person experiences hallucinations that are brought on by vision loss. The hallucinations are not dangerous and are purely visual, rather than psychiatric in nature, but they can be distressing. Rachel lives in an assisted living facility, where staff help reorient …
George and Sandy lived in an RV park where the septic system frequently backed up. Their landlord failed to adequately fix this, despite knowing for years about the chronic problems with the septic system. After raw sewage continued leaking into the space they were renting for their RV, George and Sandy decided to stand up …
Brooke and her family live in Eastern Oregon. She is the mother of three teenage daughters and a young son, Jose, who was born with Mosaic Down Syndrome. Brooke’s husband, Jeffrey, worked to keep the family afloat while she stayed home to take care of Jose. In late 2019, they began struggling to keep up …
Keely rented a duplex with her father and her three children for several years. The home was old and needed repair. When she discovered mold in it this past February, she notified the landlord immediately. Keely has several health conditions that leave her extremely vulnerable to mold-induced illness and other respiratory infections, so it was …
Sophia is a native Spanish speaker and mother of five. She and her children had been tenants for several years in a single-family home when she received a no-cause eviction notice. She called legal aid, and they connected her to a local pro bono attorney. He told Sophia that a law went into effect in …
Thomas suffers from many health issues, including bipolar disorder. The manager of his apartment complex served him with an unwarranted eviction notice after false rumors began circulating about him in the complex. Thomas had nowhere else to live and didn’t know what to do. Thomas’ housing advocate referred him to legal aid, and a legal …
Jim was a homeless veteran diagnosed with chronic depression, panic disorder, and agoraphobia. Jim was living in his van and had been prescribed a companion animal by his doctor. His companion animal is a gentle American Staffordshire Terrier named Zeus. Jim applied for housing at an apartment complex after he learned he was eligible for …
Sharon and Bill are in their sixties and disabled. They live in a small community and were able to qualify for reduced-cost housing, which allows them to make ends meet with Social Security benefits. However, their landlord didn’t maintain the apartment. For almost two years, Sharon and Bill tried to get him to fix sparks …
Nancy lives with her husband and disabled child in a low-income housing complex. Three months after she signed a one-year lease, her landlord raised the rent. Nancy pointed out a clause in the lease that stated rent could not be raised for the duration of the lease. Her landlord claimed that she could do anything …
The Martin Family has owned their home since 2003. A dishonest mortgage broker convinced them he could provide a fixed rate mortgage at 1.5%. In reality, their new mortgage was an “adjustable negative amortization loan,” a type of loan now barred by HUD. The family’s rate increased dramatically after only two weeks and a stiff …