Sophia is a native Spanish speaker and mother of five. She and her children had been tenants for several years in a single-family home when she received a no-cause eviction notice. She called legal aid, and they connected her to a local pro bono attorney. He told Sophia that a law went into effect in 2019 that protects renters from most no-cause evictions as well as large rent increases; Sophia’s eviction notice was unlawful. He then communicated with her landlord, who was not aware of the new law and agreed to rescind the eviction notice. Sophia was greatly relieved. In an email to her attorney, she said: “This has been the worst two months of sleeplessness while having no luck finding a new house for my kids. I will never forget what you did to help my family.”

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